Privacy policy.

Food Safety Pros ("we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, disclose, and protect your information across our services, including our website, consulting services, online courses, YouTube content, and downloadable resources.

1. Information We Collect

We collect information in the following ways:

a. Personal Information
We may collect personal data such as:

  • Name

  • Email address

  • Phone number

  • Billing and mailing address

  • Payment information (processed via secure third-party providers)

  • Account credentials (if you register for courses)

b. Non-Personal Information
Includes:

  • Browser type, IP address, device ID

  • Site activity (pages visited, time spent, referring websites)

  • Cookies and other tracking technologies (see Section 6)

c. User-Generated Content
If you interact with us (comments, reviews, forms, or email), we may collect the content you share.

2. Legal Bases for Processing Personal Data (GDPR)

If you are located in the European Economic Area (EEA), our legal bases for processing your personal information are:

  • Consent – For marketing emails and optional data collection

  • Contractual Necessity – To fulfill services or product delivery

  • Legal Obligation – To comply with laws

  • Legitimate Interests – For improving our offerings and site functionality

3. Your Rights Under GDPR

If you're in the EEA, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request erasure of your data ("right to be forgotten")

  • Restrict or object to our processing of your data

  • Data portability

  • Withdraw consent at any time (without affecting prior lawful processing)

To exercise these rights, contact us at foodsafetypros.co/contact

4. Your Rights Under CCPA (California Residents)

If you reside in California, you have the right to:

  • Know what personal data we collect, use, disclose, or sell

  • Request deletion of your personal data

  • Opt-out of the sale of personal information (we do not sell personal data)

  • Non-discrimination for exercising your rights

You can submit a CCPA-related request by contacting us at foodsafetypros.co/contact

5. How We Use Your Information

We use your information to:

  • Provide and manage consulting and educational services

  • Process transactions

  • Respond to inquiries and customer support requests

  • Deliver downloads and course content

  • Improve website functionality and user experience

  • Send updates, promotions, and educational emails (opt-out available)

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tools to:

  • Analyze site usage and performance

  • Personalize user experience

  • Remember user preferences

Cookie Consent (GDPR):
Users in the EEA will be prompted to consent to cookies upon visiting our site. You may manage your preferences via browser settings or cookie banners.

7. Data Sharing and Disclosure

We do not sell your personal information.

We may share your information with:

  • Third-party service providers (e.g., payment processors, email marketing tools, course platforms)

  • Legal authorities, when required by law

  • Partners, only with your consent (for co-branded webinars or content)

All third-party providers must comply with privacy and data protection laws and are prohibited from using your data for any other purpose.

8. International Data Transfers

Your data may be processed or stored outside of your country of residence, including in the United States. We ensure adequate protections are in place for international transfers, as required by applicable law (e.g., Standard Contractual Clauses under GDPR).

9. Data Retention

We retain personal data only for as long as needed to:

  • Provide services

  • Meet legal obligations

  • Resolve disputes

  • Enforce our agreements

You may request data deletion at any time (see Sections 3 & 4).

10. Security Measures

We use technical and organizational safeguards to protect your data, including secure servers, encryption, and limited access to personal information. However, no method of transmission over the internet is 100% secure.

11. Children’s Privacy

Our services are not intended for children under 13 (or under 16 in the EEA). We do not knowingly collect information from minors. If we become aware that a child has provided personal information, we will take steps to delete it.

12. Third-Party Links

Our site and content (including YouTube videos and free downloads) may contain links to external sites. We are not responsible for their privacy practices or content.

13. Updates to This Policy

We may revise this Privacy Policy from time to time. When we do, we will update the effective date and notify users as required by applicable law.

14. Contact Us

If you have any questions, or would like to exercise your rights under GDPR or CCPA, please contact us.

Food Safety Pros
foodsafetypros.co/contact